Terms and Conditions
Cancellation and Attendance Policy
Yoga, Pilates, Mindfulness
Workshops
Cancellations made 24 hours in advance of start time will receive full refund.For cancellations made within 24 hours of start time full fee is retained.For non-attendance there will be no refund.If we cancel an event, the event will be rescheduled and/or your fee returned in full.
Courses
Cancellations made 48 hours in advance of start time will receive full refund.For cancellations made within 48 hours of start time a 10% deposit is retained.For non-attendance of any individual part of the course there will be no refund or discount.If we cancel an event, the event will be rescheduled and/or your fee returned in full.
Art Therapy
Attendance Policy
Following two non-attended appointments by the client we have discretion whether or not to withdraw from the therapeutic contract.For non-attended appointments there is no refund, full fee is due.If we cancel an appointment there is no fee and the appointment will be rescheduled at your convenience.
Cancellation Policy - Individual Bookings
For cancellations made in advance of 24 hours of start time there will be no fee and an appointment will be rescheduled.
Cancellation Policy - Brief Intervention 6 Week Course
For cancellations made in advance of 24 hours of start time there will be no fee and an appointment will be rescheduled. This can occur no more than two times as the course must occur within an 8 week time frame. Irrespective of cancellation time on the third occasion the fee is retained and the session not rescheduled.
Cancellation Policy - Group Therapy
For cancellations made in advance of one week of the start time a 20% deposit is retained.For cancellations made within 24 hours of start date full fee is retained.For missed sessions within the course there will be no refund.Following two missed sessions we have discretion whether or not to allow admission to the remainder of the course and full fee is retained.
Corporate / School Bookings
Yoga, Pilates, MindfulnessFor cancellations made in advance of two weeks of start time there is full refund or no fees due.For cancellations made within two weeks of start date 20% deposit is retained or due.For cancelled sessions or missed sessions full fee is due and we will do our best to reschedule.
Art Therapy
For cancellations made in advance of 24 hours of start time no fee is due.For cancellations within 24 hours of start time or non-attendance full fee is due.
Right to be contacted
By completeing an assessment form, contact form or booking form on our website you are giving consent to be contacted by phone, email or other correspondance.
If you need a copy of your data or require your information to be deleted after booking please contact This email address is being protected from spambots. You need JavaScript enabled to view it.